MediChat is the AI chat widget that answers real questions about pricing, pain, and aftercare — at 2am on a Sunday if that's when someone's looking — then hands your team a qualified lead instead of a bounced tab.
Not a mockup of an idea — this is the real interface, running the real design decisions, on a demo practice. Try it.
A small icon that opens into a chat window using your own colours, answering from your knowledge base — written and approved by you before it ever goes live.
The widget is the visible part. Underneath it, a full staff portal — built, shipped, and already in use on a live tenant.
Staff write and approve every answer the widget is allowed to give. Nothing goes live unreviewed.
Set your own tone, name and phone number — the guardrails underneath stay fixed regardless.
Every qualified lead and full transcript, searchable, in one place — not scattered across a form inbox.
In-app and email alerts the moment a lead or escalation comes in — nobody checks a dashboard to find out.
Add staff, set who can edit the knowledge base versus who just reads leads.
Brand colour, name and tone — the widget looks like yours, not like ours.
These aren't settings a practice can toggle off. They're hardcoded into the product itself.
The widget answers informational questions. It never gives medical advice, and that rule sits above every practice's own content — it can't be configured away.
Pain, bleeding, or emergency language triggers an immediate redirect to your real phone number, with contact details captured for a callback.
Every knowledge base entry is written and approved by your own staff before the widget can use it.
Your data is kept completely isolated — your patients are never visible to any other practice on MediChat.
14-day free trial. Metered by conversation, not by message — a long back-and-forth still counts as one.
Mote Studios is behind MediChat — a Brighton-based developer building web apps and SaaS products, MediChat among them. This page is one example of the kind of thing that gets built: a working product, designed and engineered end to end, not a template with the colours swapped. If your practice — dental, or otherwise — needs something built properly, that's the conversation to have.